Frequently Asked Questions
Everything you need to know about shopping with Giordano Online.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply log into your account to initiate a return request.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How do I determine my size?
Each product page features a detailed 'Size Guide' button. We provide measurements in both centimeters and inches to help you find the perfect fit for your body type.
Do you offer international shipping?
Yes, Giordano Online ships to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on your specific location and selected shipping method.
How should I care for my Giordano garments?
To ensure the longevity of your apparel, we recommend following the specific care instructions printed on the inner garment label, typically involving cold machine washes and avoiding high-heat drying.